locations by providing a single digital source of truth for training and reference, accessible on any device View this webinar to learn how Jack in the Box achieved: By implementing Inkling in June 2020, Jack in the Box now delivers training and reference materials from a single digital location and benefits from speed, brand consistency, and analytics. Not only was creating, updating, and distributing content a slow and arduous process, but no method existed to view specific training course progress by distributed employees at its predominantly franchised restaurants. Jack in the Box Delivers a Learning Feast with Digital, On-brand Employee Training Natalie Trzcinski, Director, Menu Process, Training & Integration, Jack in the Boxįor the past twenty years, quick-service restaurant chain Jack in the Box has faced multiple challenges with its homegrown learning solution.
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Many restaurant brands have struggled to keep up, but one thing we have seen is the pace of digital transformation accelerate and compress from years to months. Inflation, supply chain issues, talent shortages, health and regulatory compliance are all driving a pace of change we have never seen before. Today, we are living through one of the most volatile and fast-paced business environments in history. The Digital Revolution in Restaurant Training & Operations Rob Lauber, Former Chief Learning Officer.
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